Privacy Policy
Last updated: 3 November 2026
Identity and role of the data controller
writeque acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing your personal data in connection with our services as the central hub for media feeds, including professional video operation, live signal management, content distribution, camera work, and creating reliable high-quality feeds for news programs and television broadcasting. Our registered address is Flat 2, 19 Holmbush Road, Putney, London, SW15 3LE, United Kingdom and you can contact us at [email protected] or +44 7575 701535.
Scope of this notice
This privacy policy applies to all visitors and users of the website operated by writeque who are located in the United Kingdom. It covers personal data collected when you browse our site, submit enquiries via the contact form, or interact with our commercial services. It does not cover third-party websites linked from our pages.
Categories of personal data and sources
We collect identification data such as your name, contact details including email address and telephone number when you use the contact form. Usage data including IP address, browser type, and pages visited is obtained automatically through server logs. We may also receive information from service providers or when you voluntarily provide details about your professional role in media or broadcasting. No data is collected from publicly available sources without your knowledge.
Purposes and legal bases for processing
Personal data is processed to respond to enquiries submitted through the contact form under the legal basis of legitimate interests in providing customer support. Data is used to deliver and improve our media feed services under contract necessity where applicable. Analytics and site functionality rely on consent where required by PECR. Marketing communications occur only with explicit consent under UK GDPR Article 6.
Requirement to provide data and consequences
Providing contact details through the form is voluntary but necessary to receive a response to your enquiry. Failure to provide required information may prevent us from processing your request or delivering services. Automated collection of usage data occurs regardless but can be limited by browser settings.
Cookies and similar technologies
Our website uses cookies and similar technologies in accordance with PECR. Details of the types used, their purposes, and how to manage preferences are set out in our separate Cookie Policy which is accessible via the site-wide cookie banner.
Processors, recipients and disclosures
We engage processors such as hosting providers, analytics services, and email delivery platforms. Categories of recipients include IT support companies and professional advisers. Personal data may be disclosed where required by law, such as to regulatory authorities or in response to legal requests.
International transfers
Some processors may be located outside the United Kingdom. In such cases we rely on UK adequacy regulations or standard contractual clauses approved under UK GDPR to ensure appropriate safeguards for your personal data.
Retention periods
Contact form data is retained for up to two years after the last interaction to handle follow-up enquiries. Usage logs are kept for twelve months for security and analytics purposes. Data is deleted or anonymised once the retention period expires unless longer retention is required by law.
Security and data minimisation
We implement appropriate technical and organisational measures including encryption and access controls to protect personal data. Data collection is limited to what is necessary for the stated purposes and we regularly review our processing activities to minimise risks.
Data subject rights
Under UK GDPR you have the right to access, rectification, erasure, restriction, portability, and objection regarding your personal data. Requests can be submitted by emailing [email protected] or writing to Flat 2, 19 Holmbush Road, Putney, London, SW15 3LE, United Kingdom. We will respond within one month.
Right to withdraw consent and object to marketing
Where processing is based on consent you may withdraw it at any time by contacting us at [email protected]. You can also object to direct marketing or profiling by using the unsubscribe link in communications or by notifying us directly.
Right to complain
If you are dissatisfied with our handling of your data you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, via their website or by post.
Children and age restrictions
Our services are intended for professional users in the media and broadcasting industry. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that such data has been collected we will delete it promptly.
Automated decision-making and profiling
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Any analytics processing is limited to aggregate trends and does not involve individual automated decisions.
Policy changes
We may update this policy from time to time to reflect changes in law or our practices. The current version will always be available on this page with the last updated date clearly stated.