Legal Information

Last updated: 3 November 2026.

This page sets out the legal information that writeque publishes about itself and about the operation of this website. It explains who operates the site, how the business is registered, what you may and may not do when using the site, how our content is protected, how liability is handled, and which laws and courts apply. It is written in plain language so that visitors, learners and business customers can quickly find the facts that matter to them. Please read it together with our Privacy Policy, Cookie Policy, Terms and Conditions, and Payment and Refund Policy, all of which form part of the same set of documents.

Identity of the Website Operator and Its Role

This website is operated by writeque, a commercial provider of professional training in live production environments. Our teaching covers the central hub of media feed work: professional video operation, live signal management, multi-camera switching, content distribution, camera work, and the creation of reliable, high-quality feeds for news programmes, television broadcasting and live streaming productions. We also provide instruction in control room operation, broadcast standards and the practical management of television and streaming output.

The role of writeque in relation to this website is that of publisher and provider of educational services: we describe our courses, take bookings, deliver training and support learners before, during and after a course. We are not a broadcaster, a platform or an intermediary acting on behalf of third parties, and we do not publish content on this site on behalf of other organisations. All commercial activity conducted through this website is carried out in accordance with the laws of the United Kingdom that govern commercial education and e-commerce services.

When we use the words "we", "us" or "our" on this page, we mean writeque. When we use the word "site", we mean this website and every page, form and service made available through it.

Legal Form, Registration Details, Tax Identifiers, Licences and Responsible Representatives

writeque is a private limited company incorporated in England and Wales. A private limited company is a separate legal entity: it can enter into contracts, own property and be held responsible in its own name, and the liability of its members is limited. The company's key non-contact legal identifiers are set out below.

Company name: writeque
Company Registration Number: 02867466
VAT Registration Number: GB 645 085 923
Place of registration: England and Wales
Registrar: Companies House, United Kingdom

These identifiers allow you to verify our existence and status through official public registers. We maintain all registrations required for our activities with Companies House and HM Revenue & Customs, including our VAT registration, and we account for VAT on the training services we supply where VAT is chargeable. Prices shown on this site are inclusive of applicable VAT unless we state otherwise at the point of booking.

No sector-specific operational licence is required in the United Kingdom to provide the type of commercial training we deliver. Where a course involves access to professional broadcast equipment or premises operated by a partner organisation, additional site rules, health and safety instructions or access conditions may apply, and these will be communicated to participants before the course begins.

The persons responsible for this website and for the activities described on it are the directors of the company. Their details are filed with Companies House and are open to public inspection. Responsibility for content, for compliance with data protection law, and for the accuracy of the information published on this site rests with the company and its appointed representatives.

Registered Office and Contact Details

Our registered office, which is the address at which formal documents may be served on the company, is: Registered office: Flat 2, 19 Holmbush Road, Putney, London, SW15 3LE, United Kingdom.

You can reach us in the following ways. Email: [email protected]. Telephone: +44 7575 701535. Postal correspondence: Flat 2, 19 Holmbush Road, Putney, London, SW15 3LE, United Kingdom.

General enquiries, booking questions, requests about course content and formal notices should be directed through the Contacts page on this website, which includes a contact form, or through the email address and telephone number shown above. We aim to respond to enquiries within a reasonable period during normal working hours. This website uses a site-wide cookie banner to obtain and record consent for cookies and similar technologies in line with the Privacy and Electronic Communications Regulations 2003 (PECR).

Purpose, Scope and Intended Audience of the Website

This website exists to promote and facilitate enrolment in professional training courses specialising in live production environments. Its scope includes detailed instruction in control room operations, multi-camera production workflows, professional video operation, live signal management and routing, content distribution, camera work, broadcasting standards, and the management of streaming productions.

The intended audience includes media professionals, aspiring broadcasters, production technicians, camera operators, vision mixers, students of film and television studies, corporate communications teams, and organisations that run live events or produce content for news and television output. Content is designed for users in the United Kingdom and internationally, and the practical, hands-on learning outcomes are intended to apply directly to real-world television and streaming productions.

Nothing on this website is professional advice for a specific production, and course descriptions are illustrative of the skills taught rather than a guarantee of any particular commercial result, employment outcome or broadcast standard.

Access to the Website and Acceptable Use

Access to this website is permitted on a temporary basis, and we may change, suspend or withdraw all or part of it without notice. We do not guarantee that the site will always be available or free from interruption.

Permitted use

You may view, download and print pages from this site for your own personal, non-commercial use, and you may share links to our pages. You may also use the information on this site to decide whether to book a course and to prepare for training you have booked.

Prohibited conduct

You must not use this site in any way that is unlawful, fraudulent, misleading or harmful.
You must not attempt to gain unauthorised access to the site, the server on which it is stored, or any connected system, or interfere with its normal operation.
You must not introduce viruses, malware, or any other harmful material, and you must not run automated scraping, harvesting or denial-of-service tools against the site.
You must not copy, reproduce, republish or redistribute substantial parts of our content for commercial purposes without our written permission.
You must not use our name, branding or course materials in a way that suggests endorsement or partnership where none exists.

Bookings and participant responsibilities

Where you book a course, you are responsible for providing accurate booking information, for attending on time, and for complying with reasonable instructions given by trainers during practical sessions. Practical training may involve equipment, cabling, lighting rigs and working at height in a studio environment; you must follow all safety instructions given to you.

Enforcement

If you breach these rules, we may suspend or withdraw your access to the site, cancel or suspend bookings, and take legal action where appropriate.

Ownership and Permitted Use of Content, Trademarks and Other Intellectual Property

All intellectual property rights in this website and in the material published on it, including text, course descriptions, diagrams, photographs, audio-visual material, page design, layout, code and databases, belong to writeque or are licensed to us. These rights are protected by the Copyright, Designs and Patents Act 1988 and by international copyright treaties.

Our trading name, logo and any associated marks are trademarks of writeque. You may not use them without our prior written consent, except to refer accurately to our business in a way that does not suggest endorsement.

Course materials provided to participants, whether printed, electronic or delivered live in a studio or control room, are licensed for the personal learning of the named participant only. They must not be copied, recorded, published, uploaded to shared platforms, or used to deliver competing training without our written permission. If you believe that content on this site infringes your rights, please contact us using the details above and we will investigate promptly.

Accuracy, Availability and Proportionate Limitations of Liability

We take care to describe our courses accurately and to keep this site up to date. However, course content, schedules, software versions, equipment and industry practices change, and with the exception of legally required information we do not warrant that every page is complete, current or free from error.

Availability

We do not guarantee that the site, or any part of it, will be available at all times, uninterrupted, secure or error-free. We may suspend access for maintenance, updates or reasons outside our control.

Limits of liability

To the extent permitted by law, writeque is not liable for loss of profit, loss of business, loss of opportunity, or for indirect or consequential losses arising from the use of this site or from reliance on its content. Our total liability in connection with a course booking is limited to the fee paid for that course, except where the law does not permit such a limit.

What we do not exclude

Nothing on this page excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for breach of your statutory rights as a consumer, or for any other liability that cannot lawfully be excluded or restricted. If you are a consumer, you have rights under the Consumer Rights Act 2015, and our services must be performed with reasonable care and skill.

External Links and Third-Party Content

This website may contain links to external websites, or references to organisations, publications or equipment manufacturers. Those links and references are provided for convenience and information only. We do not control and are not responsible for the content, availability, privacy practices or security of external sites, and a link does not imply endorsement.

You are responsible for checking the terms, privacy notices and cookie practices of any third-party site you visit. Where embedded third-party content, conferencing tools or payment providers are used to deliver a course or process a booking, those providers act under their own terms and policies.

Data Protection, Privacy and Cookies

We process personal data in accordance with UK GDPR, the Data Protection Act 2018 and, for electronic communications and cookies, PECR. We collect and use personal data only for specified purposes such as administering course bookings, delivering training, responding to enquiries, improving our services, and sending marketing communications where you have given consent.

We rely on the following lawful bases depending on the circumstances: performance of a contract (for bookings and course delivery), legal obligation (for tax, accounting and record-keeping), legitimate interests (for service improvement and site security), and consent (for non-essential cookies and marketing).

You have rights of access, rectification, erasure, restriction, portability and objection, and the right to withdraw consent at any time. You also have the right to complain to the Information Commissioner's Office, the United Kingdom's data protection regulator, although we would welcome the chance to resolve any concern first.

Full detail is set out in the separate documents published on this website: the Privacy Policy, which explains what we collect and why, and the Cookie Policy, which explains the cookies and similar technologies we use and how to control them through the site-wide cookie banner and your browser settings.

Terms and Conditions, Payment and Refunds

Course bookings are governed by our Terms and Conditions, which set out the contractual relationship between you and writeque, including booking confirmation, cancellations, changes to a course, transfers, participant conduct requirements, and the circumstances in which a course may be postponed or replaced.

Billing, cancellation and refund arrangements are described in our Payment and Refund Policy. As a commercial provider of training services, we comply with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Clear information about course content, prices, duration and cancellation rights is provided before you book, and where you book at a distance a cooling-off period applies under those Regulations. Where a course has been scheduled to begin within the statutory cooling-off period and you have requested an earlier start, this will be explained at the point of booking. All prices are inclusive of applicable VAT where stated.

If something goes wrong with a course you have purchased as a consumer, you are entitled to the remedies set out in the Consumer Rights Act 2015, including a repeat performance or a price reduction where the service has not been carried out with reasonable care and skill.

Applicable Law, Competent Courts and Consumer Dispute Rights

This website and all associated services are governed by the laws of England and Wales. Subject to the paragraph below, any dispute arising from the use of this site or from participation in a course is subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer resident in Scotland or Northern Ireland, you may bring proceedings in the courts of your own part of the United Kingdom, and nothing in these provisions removes that right. Nothing in this page affects your statutory consumer rights.

We encourage you to raise any complaint with us first, using the contact details above, so that we can try to resolve the matter quickly. If we cannot resolve a complaint, you may seek advice from a relevant consumer advice body or use an alternative dispute resolution provider. For data protection matters, complaints may be made to the Information Commissioner's Office in the United Kingdom.

Changes to This Page, Contact Route and Last-Updated Date

We may update this page periodically to reflect changes in law, regulation, industry practice or the way we operate our business. Significant changes will be highlighted on this page. The current version was last updated on 3 November 2026, and continued use of the website following updates constitutes acceptance of the revised information.

Enquiries about this page should be directed through the Contacts page contact form, or by email at [email protected] or telephone at +44 7575 701535. Formal correspondence may be sent to Flat 2, 19 Holmbush Road, Putney, London, SW15 3LE, United Kingdom.